new matka
new matka
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This app is available for your device
new matka
This app is available for your device
Contact
+91 2881204342
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new matka?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in without needing a password or email. This convenient alternative eliminates the need for additional login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for a proper signal, then click on send OTP and wait again. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If you've changed numbers, submit your correct KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to access its updated features. Once installed, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the new matka?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus money cannot be withdrawn; only earnings from gaming activities can be withdrawn. This means users can only access their genuine gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment processing may be delayed, requiring a wait of up to 24 hours in some cases. This delay is an exception to the app's otherwise efficient and speedy services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is processing correctly. If you encounter any issues, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.
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